Frequently Asked Questions
Straight answers to common EGMP questions.
Find practical information about products, distribution, complaints, safety reporting, careers and business enquiries. FAQ entries are editable from the EGMP WordPress dashboard.
Frequently asked questions
Does the EGMP website provide medical advice?
No. The website provides corporate and general product information. It is not a substitute for diagnosis, treatment or advice from a qualified healthcare professional.
Can EGMP manufacture a product for another organisation?
Appropriate contract-manufacturing opportunities can be discussed through the Contract Manufacturing page. Feasibility depends on the product, dosage form, volume, quality requirements, documentation, regulatory position and commercial review.
How can I apply for a job or internship at EGMP?
Current opportunities are published on the Careers page when available. Follow the application instructions on the relevant vacancy and only submit documents requested for that role.
Does EGMP handle hospital or institutional supply?
Hospitals, clinics, pharmacies, NGOs and other institutions can use the Institutional & Bulk Supply page to submit product, quantity and organisation details for commercial review.
How do I report a suspected side effect?
Use the Adverse Event reporting page. Provide as much accurate information as possible. If someone needs urgent medical attention, seek appropriate medical care immediately rather than waiting for a website response.
How do I report a suspected counterfeit EGMP product?
Use the Suspected Counterfeit reporting page and provide the product, batch information, purchase source and clear photographs where available.
How do I report a problem with an EGMP product?
Use the Product Quality Issue page for suspected quality, packaging, labelling or appearance problems. Include the product name, batch or lot number and photographs where possible.
Can I see wholesale prices on the website?
Wholesale and distributor pricing can be restricted to approved business accounts. Public visitors may browse the product catalogue without seeing account-specific commercial prices.
How do I become an EGMP distributor?
Complete the Become a Distributor application with your business profile, territory and distribution information. EGMP will review the submission and contact suitable applicants about the next commercial and documentation steps.
Where can I find EGMP products?
Use the Products section to identify the product you need, then contact EGMP for product availability, distribution information or an approved supply channel in your area.