{"id":23,"date":"2026-09-20T12:21:48","date_gmt":"2026-09-20T12:21:48","guid":{"rendered":"https:\/\/stagging.egmpdrugs.com\/?page_id=23"},"modified":"2026-09-20T12:21:48","modified_gmt":"2026-09-20T12:21:48","slug":"faq","status":"publish","type":"page","link":"https:\/\/stagging.egmpdrugs.com\/?page_id=23","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
<\/div>
HELP CENTRE<\/span>

Clear answers for products, partnerships and support.<\/h1>

Find practical answers about Evergreen products, wholesale access, distributor applications, institutional supply, careers, complaints and product-safety reporting.<\/p><\/div>

Contact Evergreen<\/a>Safety & Support<\/a><\/div>Report a Product or Safety Concern \u2192<\/span><\/a><\/div><\/div><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
Where can I find EGMP products?<\/summary>

Use the Products section to identify the product you need, then contact EGMP for product availability, distribution information or an approved supply channel in your area.<\/p>\n<\/div><\/details>

Can EGMP manufacture a product for another organisation?<\/summary>

Appropriate contract-manufacturing opportunities can be discussed through the Contract Manufacturing page. Feasibility depends on the product, dosage form, volume, quality requirements, documentation, regulatory position and commercial review.<\/p>\n<\/div><\/details>

How can I apply for a job or internship at EGMP?<\/summary>

Current opportunities are published on the Careers page when available. Follow the application instructions on the relevant vacancy and only submit documents requested for that role.<\/p>\n<\/div><\/details>

Does EGMP handle hospital or institutional supply?<\/summary>

Hospitals, clinics, pharmacies, NGOs and other institutions can use the Institutional & Bulk Supply page to submit product, quantity and organisation details for commercial review.<\/p>\n<\/div><\/details>

How do I report a suspected side effect?<\/summary>

Use the Adverse Event reporting page. Provide as much accurate information as possible. If someone needs urgent medical attention, seek appropriate medical care immediately rather than waiting for a website response.<\/p>\n<\/div><\/details>

How do I report a suspected counterfeit EGMP product?<\/summary>

Use the Suspected Counterfeit reporting page and provide the product, batch information, purchase source and clear photographs where available.<\/p>\n<\/div><\/details>

How do I report a problem with an EGMP product?<\/summary>

Use the Product Quality Issue page for suspected quality, packaging, labelling or appearance problems. Include the product name, batch or lot number and photographs where possible.<\/p>\n<\/div><\/details>

Can I see wholesale prices on the website?<\/summary>

Wholesale and distributor pricing can be restricted to approved business accounts. Public visitors may browse the product catalogue without seeing account-specific commercial prices.<\/p>\n<\/div><\/details>

How do I become an EGMP distributor?<\/summary>

Complete the Become a Distributor application with your business profile, territory and distribution information. EGMP will review the submission and contact suitable applicants about the next commercial and documentation steps.<\/p>\n<\/div><\/details>

Does the EGMP website provide medical advice?<\/summary>

No. The website provides corporate and general product information. It is not a substitute for diagnosis, treatment or advice from a qualified healthcare professional.<\/p>\n<\/div><\/details><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Still need a clear answer?<\/h2>

Route your question to the appropriate Evergreen team through our contact system.<\/p><\/div>Contact Us<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Answers to common questions about Evergreen products, distributors, wholesale ordering, complaints, careers and partnerships.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/stagging.egmpdrugs.com\/index.php?rest_route=\/wp\/v2\/pages\/23","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stagging.egmpdrugs.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stagging.egmpdrugs.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stagging.egmpdrugs.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stagging.egmpdrugs.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=23"}],"version-history":[{"count":0,"href":"https:\/\/stagging.egmpdrugs.com\/index.php?rest_route=\/wp\/v2\/pages\/23\/revisions"}],"wp:attachment":[{"href":"https:\/\/stagging.egmpdrugs.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=23"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}